<blockquote><ol><li> <b>Written skills</b>: prepares comprehensive reports on various researches (e.g. user surveys, information literacy surveys, information behaviour surveys, etc.); prepares instructional materials on information literacy; prepares various documents on library policies; prepares reports on students’ performance in information literacy programs; prepares status reports on ICTs in the library  </li><li><a name="_GoBack"></a> <b>Oral communication</b>: conducts lectures; paper presentations at conferences, workshops and seminars.</li></ol></blockquote>